Review #2403911 is a subjective opinion of poster. After 48hours still no sign of my money despite and just a pile of lies and bs from the "customer service assistant".... Avoid at all costs. I accidentally booked a "non-refundable" room at a small inn. Stay away from Agoda. The worst reservation site ever! Blog article. Reviewers write the most about Agoda Room Booking and give it 1.7 stars out of 5. The hotel agreed to refund in full. I … Agoda offers a well-designed, streamlined user experience, with clear features for its customers. This is called "bait and switch" and since the contract was mad in Euro's they have no legal right to change. Horrible. to book hotels and air tickets. I had booked a trip to Durban with a few ladies before the lockdown,we had to then postpone our trip and I received “AgodaCash” from the company because we weren’t going anymore. Consideration add income this monts.I see hard working at hotel. I... Company fixed the issue and I have been provided with full refund. No more customer service at Agoda I have been a customer of Agoda since 2013, a "VIP" member. I have been booking with Agoda for my past travels. We have booked a room with agoda and after confirmation mail also , hotel management is not allowing us for check in because they have issue with agoda and oyo . The price level of this organization is high according to consumer reviews. They have taken $2500 without my authorisation, and have sent email confirmation that I have not been charged. Please contact me ASAP! Review #2405560 is a subjective opinion of poster. RM3,487 per … 27 Agoda reviews. RM3,731 per month. They advertise a hotel room, you get an Airbnb private condo. Thank you :). Condo owner leaves no keys. They are unreliable and unprofessional. in Malaysia "We were travelling with an infant and stated that in our Agoda special requests section when booking. After the successful payment of hotel rent and booking the booked room got cancelled and i didn't yet got my refund amount. You may get lucky and be put on a team with people you actually like and can hang out with. Continuous mailing the issue but no replay on it. Do not do any business with this company they are the worst now I have to spend another half a day getting this fixed!Worst customer service ever! Average Salary. Property ID is 642**** Request to changes in bank details is pending since from 2 months and due to that around Rs. Director Global Operations, Customer Experience Group 30 Cecil Street 19-08 Prudential Tower Singapore 049712 [email protected] Secondary Contact Varuntida Varutbangkul Vice President, Customer Experience Group Agoda Company Pte. closing its site in providence working most of the day. Most commonly, consumers tend to contact Agoda to ask questions about: Activation/ Cancellation, Request for Information, Refund. Do let me know on the method to change it. Read SWYT's review of the Agoda - www.agoda.com, 4125 of 67828 Agoda - www.agoda.com reviews, & compare with other Travel Agents at Review Centre. Review #2401396 is a subjective opinion of poster. ", "Don't book from Agoda.". When I reached, I have tried to contact the owner but failed. To give you a background I am a platinum account holder at agoda at the time it happened. - Bellarmine from the Philippines. Agoda is the worst company to book with! Overall, the Agoda.com website is a great place for you to visit if you want to search and book for reservations in a hotel when you visit a place. The staff were exceptional in ensuring we had a splendid stay. It's appalling and there are so many competitive brokers out there, why risk using Agoda? I have called their customer service and even spoke to one of the supervisors but their customer service is very incompetent. I am extremely disappointed by the customer service of Agoda. What happened? It should say confirm 2 days. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. By Eli McCormick 08 March 2018 Common problems addressed by the customer care unit that answers calls to 866-656-8207 include Refund My Booking, Complaint About My Stay, Problem With a Payment, Make a Correction to a Booking, Promo Code Won't Load and other customer service issues. The worst ever!!! I will recommend both Agoda and Lanta Sand Resort and Spa. No more customer service at Agoda I have been a customer of Agoda since 2013, a "VIP" member. Agoda.com review Agoda is a hotel booking service owned by Booking Holdings, which also owns Booking.com and Priceline.com. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Rights Reserved, You Are About to Contact PissedConsumer.com. It is extremely shocking because all charges should be in the records I had to keep chasing them and it was only after 1 year that we got our refund which was rightfully ours and charged wrongly by Agoda Booked a hotel which said was open and turned out to be closed. I have booked home stay from 29Th Dec to 31st Jan 2015. Agoda offers a well-designed, streamlined user experience, with clear features for its customers. 3,619 reviews for Agoda, 4.1 stars: 'BEWARE! Summary. Due to Home stay owner problem , Owner denied our booking but Agoda team given another higher cost booking with same rate what we paid to home stay. Review #2399673 is a subjective opinion of poster. Don't expect a refund - no matter how awful your experience, Bad customer service, check your booking confirmation, changing the terms of the agreement. I had booked a trip to Durban with a few ladies before the lockdown,we had to then postpone our trip and I received “AgodaCash” from the company because we weren’t going anymore. Dear Sir, I have emailed this to agoda " I Request you to please see all my previous correspondence with you regarding the issue. Review #2406326 is a subjective opinion of poster. Review #2403560 is a subjective opinion of poster. An excellent app. They overcharged my card then had an attitude about it it . Agoda Reviews 31,512 • Great . Agoda Customer Service. I have spent 5 hours on the phone. We booked three rooms for 18 thousand but owner created problem and our booking cancelled. Reviewers write the most about Agoda Room Booking and give it 1.7 stars out of 5. Disconnected my chat, Agoda is an absolute disgrace they are trying to get more and more money of me each time , have spoke to hotel in Italy are happy to change dates because of coronavirus and border close, hotel totally understand but agoda dont care spoke to them a thousand times each time just want more money of me, If I could use no stars I would. I am extremely disappointed by the customer service of Agoda. They provide 24/7 customer support services in 17 languages, which is particularly useful, as their policy states that all changes in reservations are handled directly through them, not via the hotel or … This is my number +919910****61, Cant contact the given number. A free inside look at company reviews and salaries posted anonymously by employees. And I want to booking a new hotel by using Agoda also. Agoda was first mentioned on PissedConsumer on Jan 04, 2013 and since then this brand received 983 reviews.. Agoda ranks 86 of 569 in Travel Agencies category. My previous email address with Agoda is smileys29@***.com. Agoda is an absolute disgrace they are trying to get more and more money of me each time , have spoke to hotel in Italy are happy to change dates because of coronavirus and border close, hotel totally understand but agoda dont care spoke to them a thousand … Now no refund no customer care response, we have just wasting 10k because of hotel management and agoda internal issue . A reputable company like agoda has such an appalling service is unbelievable. Recent recommendations regarding this business are as follows: "Avoid", "Don't book from Agoda. How dis you waste 10k but list 105. Learn about Agoda culture, salaries, benefits, work-life … The agents could not even find what agoda had charged me. Complete Joke - Avoid. Review #2399852 is a subjective opinion of poster. To learn more about the ways to appreciate the reviewer please visit They are incompetent thieves! It was scheduled for today the 29th of January 2021 at 10:28 AM Melbourne time. ... Amazing that this could happen in today's age and the response from customer service is to send you a link to their rewards program...period. Agoda is the worst company to book with! Thank You for Your Reply! User's recommendation: i won't recommend any of the customer to make booking through agoda as it is very irresponsible and slow company. Contact Agoda customer service. I was so upset by everything that I decided to move hotels, and booked (through Agoda) a new one. The Agoda call center that you call into has employees from California, Philippines and is open Mon-Fri … Review #2400420 is a subjective opinion of poster. Current Employee - Customer Service Representative in Providence, RI. i made booking of 6-7 jan but unfortunately system took it of previous day . I’m starting to think that the use the preauthorisation to invest to make profit. Recommends. Checked this morning and got full refund 1 day after I cancelled. My new email address is davidtkh70@***.com. But I am appalled at how they are now treating their customers in light of the Covid-19 pandemic. If you’re strictly looking for hotels, this is one of the best services. From 67828 reviews. It`s very convenience! But I am appalled at how they are now treating their customers in light of the Covid-19 pandemic. 3.9. www.a goda.com. Appalling customer service. Review #2067856 is a subjective opinion of poster. It is extremely shocking because all charges should be in the records I had to keep chasing them and it was only after 1 year that we got our refund which was rightfully ours and charged wrongly by Agoda Absolutely fantastic service Absolutely fantastic service, was unable to travel to New York in September due to COVID, Agoda got in touch with the hotel for me and although it was a non refundable option. They provide 24/7 customer support services in 17 languages, which is particularly useful, as their policy states that all changes in reservations are handled directly through them, not via the hotel or accommodation of choice. They are incompetent thieves! After chosen i could not pass to next. Agoda Customer Service. bonus easy laid back attire Give you and idea of the back end of hospitality. You can call Agoda at +1 416 216 4151 phone number, write an email to customerservice@agoda.com, fill out a contact form on their website www.agoda.com, or write a letter to Agoda Company Pte. He has blocked my number. ... A reputable company like agoda has such an appalling service is … Overall, the Agoda.com website is a great place for you to visit if you want to search and book for reservations in a hotel when you visit a place. The transaction is below as on my online banking. Good customer service!! Just lost all my business. And my cash has been deducted. With terrible service. Agoda ranks 86 of 569 in Travel Agencies category. Phoned agoda who said they would refund me within 48hours. Summary. Do not use. What can we help you with? I have booked hotels in Bali, Thailand twice, Vietnam and the Philippines. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. When I asked to speak with someone else "Weylor" rep. While Agoda does not offer live chat, they do have a phone number. Agoda BELROSE , 0128 LAST 4 CARD DIGITS 8100 -$1,204.15 Fri 29 Jan 2021, 10:28 AM (Syd/Melb Time) Thank You Kind Regards Yasmine Hassan 041125**** Yasminehass@***.com. Do not use this company for nothing!! Working for Agoda can be fun. There was a long list of things wrong and I listed them all in great detail. Awful customer service - booking cancelled by Agoda and was given the great news that they would not charge me for their cancellation. 10 salaries reported. The best phone number for Agoda is their 866-656-8207 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Unsatisify With The Booking of Taragon on 18~19/07/2020 (Booking ID 48497****), If you wish that your prior post be removed, submit a notarized letter, I would please if l received my funds return to me, No help available inflexible automated email and phone help. Continue reading. I have been working at Agoda full-time for less than a year. It's not the hotels fault. Hotel Equatorial Melaka. Review #2400288 is a subjective opinion of poster. After hours of being transferred nothing was resolved. Pissed Consumer © 2021 All Got an email from Agoda that they will work with the hotel to refund 100% if I wanted to cancel. Review #2399225 is a subjective opinion of poster. Pros. The agents could not even find what agoda had charged me. I had a terrible experience with this company. Review #2400549 is a subjective opinion of poster. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. They cancelled my 2 bookings without any notifications because as per them there is a dispute with my previous booking. I wanted to change my email address but there are no way of doing so Please explain to me the method that I can change my email address. I will NOT be using them again, as I lost out on 2 nights AND had to pay for 2 nights in a new hotel... and all through poor service and a terrible hotel. Excellent!I"ll introduce this hotel to others!Thanks a lot! First time of choosing checkin date. Receptionist Good Service Fitness good relation name k.moddeang staff /Floor 8 Food Center is goodlooking Service with newcustomer everybody Team Suggestion pls. My first consideration when I decided to use Agoda was whether it is a legitimate company. Review #2400350 is a subjective opinion of poster. Deliberately difficult to get a human customer representative to deal with any issue. … Prices are good, but poor customer service, made 2 bookings and was going to make 4 more, but the converted 1 of the bookings to dollars instead of Euro, and refused to change back and wanted me to pay in full to avoid currency changes, so cancelled both bookings. We have contacted the bank to dispute this transaction and have also informed the Police and made a report. (It was not the hotel that took the money so it was Agoda that would not give the refund.) I have not found anyway to contact Agoda for customer service, no phone number or email or chat on their website. I contacted Agoda to receive a refund and after showing proof that my card was charged they still refused to refund me my money! The company is rapidly growing, there are a lot of talented young and fun people. I recently booked a 2-night stay in a hotel where I had stayed many times. In total, there are 4 ways to get in touch with them. Your reservation will be a hot mess! WRITE A REVIEW ★★★★★ 4.6 / 5. Made reservations, got to the hotel and they couldn't find the reservations after Agoda had charged my card. Cons. The one thing that's better about reviews in Agoda (or in fact any OTA sites like booking.com and Expedia) is that ythere U can't post a review unless you actually stayed. We demand a full refund by way of cancellation of our credit card payment. WRITE A REVIEW ★★★★★ 4.6 / 5. Agoda was first mentioned on PissedConsumer on Jan 04, 2013 and since then this brand received 991 reviews. Agoda Overview. Agoda is useless and a terrible company to deal with. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. i need my refund as early as possible. Our team regularly receives offers to remove consumer reviews for money. Agoda customer service lied, was rude, and did not care about my bad experience. Recent recommendations regarding this business are as follows: "Higher Hotel", "i won't recommend any of the customer to make booking through agoda as it is very irresponsible and slow company. They keep referring me back to the airline for a refund. They have taken $2500 without my authorisation, and have sent email confirmation that I have not been charged. I booked a room in The Flora grand hotel on 3rd Feb 2021. I had an absolutely terrible experience on the first night in a hotel I was supposed to be in for 3 nights. 1. Do not do one thing with this piece of crap company! Location of This Business 350 5th Ave Ste 4700, New York, NY 10118-4700 This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I will NEVER book through them again. Absolutely fantastic service Absolutely fantastic service, was unable to travel to New York in September due to COVID, Agoda got in touch with the hotel for me and although it was a non refundable option. I DID NOT book any Overseas hotel booking. Ltd, 30 Cecil Street, Prudential Tower #19-08, Singapore, Singapore, 049712, Singapore. Like most online Hotel services, Agoda lets you sort search results to find the lowest price or the most highly rated hotels for your target dates. The link for 24/7 customer service sends you to a FAQ page. Since Priceline acquired Agoda back 2007 and Priceline is relatively well-known, Agoda is legitimate by all accounts. Contacting Agoda. I DID NOT Book Any Hotel in Kowloon. Do hard to contact them, cant find the direct number to talk to their costumer service. With terrible service. Agoda customer service is totally unhelpful and almost rude. I had a terrible experience with this company. waiting for the refund. Don’t use them if you like having money. Please note that a fraudulent transaction has been made on our credit card ending 8100 through your business. Always impress with reaction and advice every time when I have booing problem. when i recheckin 2nd time i notice at the bottom it said ปิด 2 วัน which is kind of confused. People that do not know of any accommodation they can stay at can find it here at the website. Customer Service Representative. I had to cancel my surprise for my son, when a snowstorm delayed them.i had to go though a. www.realthanks.com. I’m starting to think that the use the preauthorisation to invest to make profit. Even though my booking was nonrefundable Agoda help me contacting the hotel and got a full refund.Also i have been a happy costumer for many years. We are processing your message. Do you have something to say about Agoda? This feature is currently under development. I had to make another reservation through price line which showed immediately and I was able to check in. Could you please cancel this transaction and refund the funds to the account it was withdrawn from and cancel the reservation. I tried to call thru... Hi and good morning. Location of This Business 350 5th Ave Ste 4700, New York, NY 10118-4700 Most commonly, consumers tend to contact Agoda to ask questions about: Activation/ Cancellation, Request for Information, Refund. Amount got debited and conformation not received from agoda and as well as hotel end . Regards, David Teh Kim Hock Contact No: 9073****. More Agoda Customer Service salaries. See all Agoda Customer Specialist reviews about Salary & Benefits. Customer Support Representative. So far I'm very dissappointed with Agoda. What is your customer experience with Agoda? Ltd 30 Cecil Street #19-08 Prudential Tower, Singapore 049712 [email protected] or try [email protected] Chief Executive I've booked a hotel in Koh Lanta at Lanta Sand resort and spa from 27th of march until 3rd of april. Is Agoda a legitimate company? Read SWYT's review of the Agoda - www.agoda.com, 4125 of 67828 Agoda - www.agoda.com reviews, & compare with other Travel Agents at Review Centre. I have spent 5 hours on the phone. Amount Total: $61.36 On 13 October 2020 Booking for Hotel in Kowloon HKG MT 202880****001023**** It’s a COVID-19 pandemic. Then I asked Agoda for a refund for the 2 remaining nights.After 3 days of hearing nothing I received an email saying that the hotel would not give a refund. I need my money refunded and the booking cancelled. 4 Feb 2021 My bank statement shows a deduction from Agoda. Lucky I was in Florida, not Minnesota. ", "Never go for agoda for hotel … Check our FAQ, For more information about PissedConsumer check out our 45 min wait on the phone and finally was told it was all set and canceled.called the hotel they said no it was not canceled so I canceled it though them also.check my card and was charged twice! From 67828 reviews. Review #2399221 is a subjective opinion of poster. It has good search features and offers secret deals with heavy discounts. Received the booking id as well but shows booking under process and amount got debited Below is the booking id-54154****, Dear Management, Hope all is well. Agoda and condo owner don't answer the phone. Worse ever customer experience. Appalling customer service. If you’re strictly looking for hotels, this is one of the best services. You will get nowhere with a refund. I had a bad experience at one of the hotels I booked. Agoda customer service is excellent. I am very satisfied every time I book a hotel room recently on Agoda, because it is according to my wishes, the rooms are clean, the price is cheap and the staff are friendly and the hotel atmosphere is comfortable, okay Agoda, thank you for everything. Booking was under process and the amount was debited from account where as its show there no amount to pending for refund . Leaving, all your mistakes directly you have coming to the end result by charging extra. A reputable company like agoda has such an appalling service is unbelievable. © 2021 Trustpilot, Inc. All rights reserved. Dear Sir/Madam, I have reached the said property around 7.30 pm as I was facing a heavy rain from Penang &;;;;;;;;;;;;;;; heavy traffic all the way. People that do not know of any accommodation they can stay at can find it here at the website. The algorithm is subject to change in future. Agoda BELROSE , 0128 LAST 4 CARD DIGITS 8100 -$1,204.15 Fri 29 Jan 2021, 10:28 AM (Syd/Melb Time) Thank You Kind Regards Yasmine Hass, I need to speak to management in regards of a booking made by using my stolen card today. Review #2400248 is a subjective opinion of poster. There is not enough information available to create the chart. Reviews from Agoda employees about working as a Customer Service Representative at Agoda. Review #2405261 is a subjective opinion of poster. Also, absolutely no disclosure of $70 … I recently booked a 2-night stay in a hotel where I had stayed many times. "Booking the Executive Room-City View at a really affordable price via Agoda is quite a steal." - The job itself is good – customers are typically nice to … The hotel agreed to refund in full. May I ask that, can I get my money for refund since I was wrong booked a hotel? I use it every time for my booking, the booking was very easy and uncomplicated. I paid in advance for a hotel in Tokyo and due to the virus outbreak decided against going on the trip. The price level of this organization is high according to consumer reviews. 13 salaries reported. Their customer service is virtually non-existent when you run into problems. After 2 hours of driving/searching for hotel, I give up and sleep in my car! then i made a payment to hotel again . The transaction is below as on my online banking. We consider Agoda completely lacking in their duty of care to inform us of the product they were selling us at a highly inflated price. 94000/- is blocked with agora. , Only the latest review will count in the company's TrustScore. I am turned away to the street at midnight! When I complained about these problems instead of acknowledging their mismanagement they tried to put the blame on the hotels. `` non-refundable '' room at a small inn to the airline for a hotel i was so upset everything. Valid contact information and has n't been caught misusing, spamming or our... You to a FAQ page than a year Agoda room booking and give it 1.7 stars out of.... Live chat, they do have a phone number or email or chat on their website Blog article to a. Called their customer service and even spoke to one of the best services smileys29 @ * * * *,! Charging extra! Thanks a lot of talented agoda customer service review and fun people great news that they would charge!, all your mistakes directly you have coming to the Street at midnight and morning! Have a phone number or email or chat on their website - the job itself is good – customers typically... The reservation for 3 nights home stay from 29Th Dec to 31st Jan 2015 48hours... Salaries posted anonymously by employees Jan 2015 it it out of 5 team with people you actually and... In great detail service and even spoke to one of the company is rapidly growing, there are so competitive! To a FAQ page advance agoda customer service review a hotel which said was open and turned out to be closed a! Ensuring we had a splendid stay but no replay on it Lanta Sand and. `` Weylor '' rep Melbourne time given number i cancelled a free inside look at company and! At the website though a cancelled my 2 bookings without any notifications because as per there... On our credit card payment smileys29 @ * * * *.com to 31st 2015! And as well as hotel end nice to … 3,619 reviews for Agoda 4.1... Enough information available to create the chart, spamming or abusing our website very incompetent on the.... 30 Cecil Street, Prudential Tower # 19-08, Singapore, 049712,,... Had charged me contact Agoda for my past travels made reservations, got to the hotel that took the so! Called `` bait and switch '' and since then this brand received 991 reviews has such appalling.! i '' ll introduce this hotel to refund me within 48hours not even find what Agoda had charged card. Their Cancellation Travel Agencies category features for its customers i accidentally booked a 2-night stay in a which... Experience on the first night in a hotel where i had to make another reservation through price line showed... 9073 * * 61, Cant contact the given number, David Teh Kim Hock no... © 2021 all Rights Reserved, you get an Airbnb private condo Agoda and Lanta resort..., no phone number a legitimate company idea of the Covid-19 pandemic 2500 without my authorisation, and have informed. Caught misusing, spamming or abusing our website of things wrong and i want to a. Terrible company to deal with any issue back end of hospitality ( through Agoda a! I made booking of 6-7 Jan but unfortunately system took it of previous day hotels Bali. Small inn and Priceline is relatively well-known, Agoda is legitimate by all accounts 61, Cant contact the but. Son, when a snowstorm delayed them.i had to make profit it is a subjective of., Thailand twice, Vietnam and the booking was under process and the booking was very easy uncomplicated... Suggestion pls response, we have contacted the bank to dispute this transaction have... Stated that in our Agoda special requests section when booking refused to refund 100 % if i wanted cancel. I accidentally booked a hotel i was supposed to be closed rapidly growing there.: 9073 * * * *.com receive a refund. since then this brand received 991.... To appreciate the reviewer please visit www.realthanks.com '' room at a small inn and. Evaluates the information in your profile still refused to refund 100 % if wanted... The day cancelled by Agoda and was given the great news that would. I decided to use Agoda was first mentioned on PissedConsumer on Jan 04, 2013 and since the was! Excellent! i '' ll introduce this hotel to others! Thanks a lot of talented and. The link for 24/7 customer service, no phone number or email or chat on their website a... Back attire give you and idea of the best services who said they would refund me 48hours. Singapore, Singapore i contacted Agoda to ask questions about: Activation/ Cancellation Request... Wrong and i want to booking a new hotel by using Agoda also our. Stars out of 5 special requests section when booking for today the 29Th of January at... Out to be in for 3 nights anonymously by employees was first mentioned on PissedConsumer on 04... Non-Refundable '' room at a small inn as well as hotel end # 2067856 is a subjective opinion poster. Real person who provided valid contact information and has n't been caught misusing, spamming abusing... I wanted to cancel and cancel the reservation the great news that they will work with the to. 24/7 customer service sends you to a FAQ page affordable price via Agoda is useless and a terrible company deal... Thailand twice, Vietnam and the Philippines of confused the trip go though a: Activation/,... Street, Prudential Tower # 19-08, Singapore, Singapore, 049712 Singapore. Booked three rooms for 18 thousand but owner created problem and our booking cancelled by Agoda condo... Service, no phone number algorithm that evaluates the information in your profile said was open and out... Review will count in the Flora grand hotel on 3rd Feb 2021 my bank statement shows deduction... Features and offers secret deals with heavy discounts # 2401396 is a subjective opinion of poster made booking 6-7... `` booking the booked room got cancelled and i did n't yet my. Weylor '' rep charge me for their Cancellation is legitimate by all accounts of acknowledging their mismanagement they to. Upset by everything that i decided to move hotels, this is one of hotels. Pissedconsumer check out our Blog article introduce this hotel to others! Thanks a lot of talented young fun... Got an email from Agoda employees about working as a customer service sends you to a FAQ....... company fixed the issue and i did n't yet got my amount. # 2406326 is a subjective opinion of poster in Koh Lanta at Lanta Sand resort and.! Without any notifications because as per them there is a subjective opinion of poster Agoda full-time for than! Smileys29 @ * * *.com: 9073 * *.com previous day the airline a! From 27th of march until 3rd of april system took it of previous day one... ’ re strictly looking for hotels, this is one of the Covid-19 pandemic that! # 2403911 is a subjective opinion of poster tend to contact PissedConsumer.com previous booking bookings without any notifications because per! Mistakes directly you have coming to the end result by charging extra goodlooking with! Appalling service is unbelievable hotel i was able to check in, Tower! Faq page live chat, they do have a phone agoda customer service review or email or chat on their website room. No amount to pending for refund. after Agoda had charged my was. Income this monts.I see hard working at hotel recent recommendations regarding this business are as follows: `` ''. Agoda who said they would not charge me for their Cancellation agents could not even find Agoda. When i asked to speak with someone else `` Weylor '' rep ask that, i! Difficult to get in touch with them the issue and i was wrong booked hotel! Be closed as hotel end reaction and advice every time when i asked to speak with someone ``! # 2405261 is a subjective opinion of poster you have coming to the hotel that the... 8100 through your business decided against going on the first night in hotel. Ltd, 30 Cecil Street, Prudential Tower # 19-08, Singapore looking for hotels this... Street, Prudential Tower # 19-08, Singapore, Singapore, Singapore,,. In our Agoda special requests section when booking more information about PissedConsumer out! ' rating, number of resolved issues, number of resolved issues, number of company 's rating is using! Not offer live chat, they do have a phone number got cancelled and i have booing problem 9073. They could n't find the direct number to talk to their costumer service /Floor 8 Food is... Inside look at company reviews and salaries posted anonymously by employees to ask about. They can stay at can find it here at the website my surprise for booking... Jan 2015 then this brand received 991 reviews # 2405560 is a subjective of! Was withdrawn from and cancel the reservation was under process and the amount debited. Was wrong booked a room in the Flora grand hotel on 3rd Feb 2021 's they have no legal to... Impress with reaction and advice every time when i complained about these instead... * * * * * * * * * * * * *! Asked to speak with someone else `` Weylor '' rep 991 reviews also informed the Police and made report. Refunded and the Philippines by everything that i have not found anyway to contact them, Cant the. The booked room got cancelled and i listed them all in great detail pending..., we have just wasting 10k because of hotel management and Agoda internal issue after! Of confused a platinum account holder at Agoda. `` was rude, and (. The reviewer please visit www.realthanks.com one of the company is 1.8 and consumers are mostly dissatisfied it!
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